PATIENT STORIES
I would be missing out on much of life without hearing aids
I began to miss out on some conversations and what was said in meetings at work. My concern was I would miss an important point or aspect of my job. I visited three hearing businesses, and Cornerstone had the best mix of ‘friendly and professional.’ One place made me feel like it was more about ‘selling me something.’ The other wasn’t as professional.
I would say that my first impressions of Cornerstone Audiology were that they were friendly, knowledgeable, and professional.
I would be missing out on much of life without hearing aids; Conversation, professional interactions, entertainment, and day-to-day things – like being able to hear a waiter, cashier, or the speaker at a drive-through. If you have a hearing problem, you should contact Cornerstone. You will enjoy the warm hospitality and learn all about your hearing and the different options in hearing aids.
- Carl C.
My first impression of Cornerstone Audiology was that it was friendly and caring
I first became aware of a potential hearing problem in middle school but was unsure what to expect. As my hearing began to deteriorate into adulthood, I finally decided to consider another evaluation, I was concerned about cost and if it would really make a difference.
My first impression of Cornerstone Audiology was that it was friendly and caring. They were genuinely concerned about me hearing better rather than about selling me expensive hearing devices. With my hearing aids, I hear better in all settings. The radio and TV do not need to be set as loud. I can adjust settings to hear better in restaurants.
I generally hear better during conversations with individuals and in small groups. What I would say to someone who is concerned about their hearing and who is considering Cornerstone Audiology as an option is that you should have your hearing evaluated.
Cornerstone staff will provide you with information and recommendations for you to consider if there are genuine issues. You will find the Cornerstone staff to be caring and helpful. They will not pressure you to make a decision you are not ready to make.
- Sam A.
I have much less stress thanks to my hearing aids
I first realized that I could have a hearing challenge when I was having trouble understanding voices on the television. In addition, my family seemed to be “mumbling” all the time! And I really could not understand the high-pitched voices of little children at all.
My biggest worry was how expensive the hearing aids would be. My first impression of Cornerstone Audiology was how courteous the front desk staff were and how empathetic and professional Dr. Arnold was. I was impressed.
I have much less stress thanks to my hearing aids, because I can understand people the first time without asking them to repeat themselves. And I’m no longer at a disadvantage in crowded situations because I can adjust my hearing aids to hear voices above background noise.
What I would say to somebody that is concerned about their hearing and is considering Cornerstone Audiology is to please get your hearing tested! If you have a problem that can be helped with hearing aids, you will be so gratified at the change they will make to your life
- Cecilia G.
My life has significantly changed for the better since I began using hearing aids
I was in my late 50’s, had a mild head cold, and flew from Lubbock to Houston. When I arrived on my return flight back to Lubbock, I could not hear anything out of my right ear. This was especially troubling to me as I am a professional musician and, at the time, was a professor of music at South Plains College. I spent the next five years consulting hearing specialists and trying everything from nose sprays and allergy medicines to surgery- and nothing really helped.
Being a professional musician, I was concerned that wearing hearing aids would dramatically alter the way I perceived sound and was concerned that music would sound “artificial.” Additionally, my mom and both sets of grandparents had experienced severe hearing issues and had tried various hearing devices with very little success.
A fellow instructor at South Plains College had recommended Cornerstone Audiology, and I was very impressed with the professionalism and courteousness of the staff. They explained the intricacies of my hearing problems and explained how hearing aids would help me regain a significant part of my hearing experience. The staff very graciously and patiently walked me through the process of choosing which devices worked best for me and guided me through the payment process.
My life has significantly changed for the better since I began using hearing aids. While it’s not perfect (I still can’t hear mumblers and low talkers and people wearing masks), my day-to-day life and interaction with people has improved exponentially. I remember the first morning after I began wearing hearing aids, I walked outside and immediately thought to myself, “Holy Moly, those birds are loud.” I realized how much of life I had been missing.
Don’t waste another day of your life. Contact Cornerstone Audiology at the first opportunity. The Sweet Music of Life is too precious to miss.
- Cary C B.
Playing my Bluegrass music again is a treat that I had not had in several years
I first realized I might have a hearing challenge when it began to feel like I avoided others that I could not understand. It was also cheating myself out of enjoying a movie or TV. I may as well have been in another world!!!
I had been wearing hearing aids for a year, and with little success. My wife was suffering from tinnitus, and I would come home to find her on the sofa, crying… I knew we had to do something NOW. After much research, we discovered Cornerstone Audiology, and have been grateful ever since. Not only did they help Sandy with the ringing in the ears, I can now play and enjoy music again. The world is a much clearer and enjoyable place to be.
My first impression of Cornerstone Audiology was that it was family-friendly. The entire staff is caring and very professional. I have never been able to stump them with any question I have had. Answers are always straightforward, honest, and concise. They give you answers in laymen’s terms, which is a BIG plus for us older folks.
Sandy and I can now enjoy TV together with the volume at a comfortable level. Conversations are much more enjoyable, and playing my Bluegrass music again is a treat that I had not had in several years. Our personal relationship has come back to a level as a long time ago, thanks to improved hearing and understanding.
Cornerstone is the ONLY place to go. Dr. Hubik and her staff will put forth every effort to improve your hearing experience and make it easy for you. The folks at Cornerstone will not oversell you. You will get what you NEED and nothing more.
- Roy C.
Hearing my grandchildren’s voices has been a delight to me
I have always had a hearing loss. I was ridiculed at school during a storytelling event. I felt ashamed. I didn’t have any preconceived fears or concerns before visiting Cornerstone Audiology. I was looking for more technology. I never dreamed my hearing would be so improved.
I felt very comfortable visiting Cornerstone Audiology for the first time. Having worn a hearing aid for 40 years, I was immediately impressed with their service.
I was a county commissioner for 20 years. The meetings were so much more pleasant, being able to hear well with my hearing aids. My home life was improved, hearing my wife much better, but most of all, hearing my grandchildren’s voices has been a delight to me.
I would say to somebody who is concerned about their hearing is to give Cornerstone Audiology a try. They have made a huge difference in my life!
- Stacey D.
The staff were friendly, and Dr. H answered all of my questions
I would rate my experience with Cornerstone Audiology a perfect 10. I first realized something was up with my ears when I kept asking my son to repeat himself and noticed that I was talking much louder than normal. Another clue was that I kept changing keys while singing without even realizing it.
Before reaching out to Cornerstone, I had a concern that I wouldn’t be able to hear anything at all. However, my first impression of the clinic was very positive; the staff was friendly, and Dr. H answered all of my questions while also listening to my concerns.
Since I started wearing hearing aids, they have helped me greatly. I’m glad that I now have the ability to control my hearing environment, regardless of where I am. For anyone considering an appointment, I recommend asking questions to get a better understanding of what’s right for you, and it can also be helpful to take someone with you for support during your first visit.
- Queta
Now that I wear hearing aids, I can hear better
I would rate my experience with Cornerstone Audiology a perfect 10. I first noticed something was up with my ears when, in the last year, I found myself asking people to repeat things several times. Surprisingly, I had no preconceived fears or concerns before contacting the clinic.
Now that I wear hearing aids, I can hear better, although I still experience some difficulty at times. For anyone considering reaching out to Cornerstone Audiology, I would encourage you to go try them out!
- Cindy B.
They have truly given me my hearing back, and I can't imagine living without them
I would rate my experience with Cornerstone Audiology a solid 9 out of 10. I first realized something was wrong with my ears about four years ago, which prompted me to seek help.
When I arrived, my first impression was that it looked clean and professional, which set a positive tone for my visit.
Since getting hearing aids, they have truly given me my hearing back, and I can’t imagine living without them. If you’re considering a visit, I highly recommend going to Cornerstone Audiology and letting them help you. You won’t regret it.
- Barbara H.
It was clear to me that they prioritized helping me over making a sale
I would rate my overall experience with Cornerstone Audiology a solid 10. The moment I first realized something was up with my ears was when I found myself consistently asking my wife and sons, “What was that?” during conversations. It became apparent that I had trouble decoding what they said, and I even developed a habit of cupping my hand over my ear to hear better, which turned into a running joke with my family.
Before reaching out to Cornerstone, my main concern was the cost. I wasn’t too worried about whether people would notice I had hearing aids; my primary focus was on affordability. Upon my first visit, I was struck by how compassionate and caring the staff were. It was clear to me that they prioritized helping me over making a sale.
Since I started wearing hearing aids, my life has significantly improved, especially in settings like restaurants with a lot of background noise. I didn’t realize how much I had been missing, and now, I can fully engage with my friends and family in those situations. One of the added benefits was that my insurance covered a portion of the cost, and Cornerstone handled all the paperwork seamlessly.
I’ve been pleasantly surprised by how unobtrusive and discreet the hearing aids are; my sons eventually noticed them and were surprised at how small and inconspicuous they looked.
I wholeheartedly recommend Cornerstone Audiology; they truly focus on patient care.
- Scott M.
It was like stepping into a new world, and I embraced this new way of living
I would rate my experience at Cornerstone Audiology a 10. The first moment I realized that something was wrong with my hearing was during my physical rehabilitation at Trustpoint, especially after I had gone into renal failure. Fortunately, before I reached out to Cornerstone, I didn’t have any preconceived fears or concerns. I had heard very good things about the clinic, particularly regarding the compassion of the staff and their approach of not pressuring patients into hearing aids unless absolutely necessary. It turned out that their testing confirmed I indeed needed the help of hearing aids.
Upon entering the clinic, I was struck by the cleanliness of the lobby; it was the first thing that impressed me. The friendliness and professionalism of the receptionists added to my positive first impression. Although it took some time to acclimate to my hearing aids, which I expected, I was truly shocked at how much I needed them once I got used to them. I realized how my reluctance had affected my family, as I had previously thought I didn’t need any assistance. Within a week of wearing my hearing aids, it was like stepping into a new world, and I embraced this new way of living.
If there is any doubt about your hearing, I urge you to get it checked out. Your health, happiness, and your family should always be prioritized. When I finally admitted to myself that I needed to address my hearing issues, I knew Cornerstone Audiology was the right choice. The team there is incredibly compassionate and professional, especially Dr. Corrales, who has been extraordinarily kind and patient with me. I’ve also heard from friends that every doctor at Cornerstone possesses these same qualities.
The follow-up wellness calls, as well as reminders for cleanings and check-ups, demonstrate their dedication to patient care. Their efficiency and effectiveness have significantly impacted my experience. I must reiterate that the spotless condition of their offices and lobby means a great deal to me, further solidifying my trust in their services.
- Patricia S.
The team truly cares and wants to help you find the right solution
I would rate my experience with Cornerstone Audiology as a solid 10. I’ve had hearing loss since birth, but I distinctly remember realizing something was off during elementary school when I struggled to hear. Back then, I didn’t enjoy the hearing tests throughout my school years and was reluctant to even consider a hearing aid because I felt embarrassed. As an adult, I initially tried inner ear hearing aids, but I noticed I was struggling more in social situations and knew I needed help, despite feeling still reluctant before reaching out.
Upon my first visit to Cornerstone Audiology, I was pleasantly surprised by how friendly the staff was, and I found the testing process to be simple and straightforward. Once I switched to a behind-the-ear hearing aid, I found it incredibly comfortable. The color matches my hair perfectly, making it barely visible. For the first time in my life, I wear my hearing aid regularly and have become much more confident, both at work and when spending time with friends and family.
To anyone considering reaching out, I assure you that a consult is worth it. The team truly cares and wants to help you find the right solution. They ensured I was fully aware of all my choices and felt comfortable with the hearing aid I selected. The regular cleanings and checks are really nice benefits, too.
- Katelin W.
It’s a joy to sit in a restaurant and understand words from other people
While teaching Geology, I noticed that I could not understand certain foreign students who spoke perfect English but with an accent. I realized that I was reading lips instead of hearing.
My first impression of Cornerstone Audiology was that they were professional and very organized. With my hearing aids, I can hear! It’s a joy to sit in a restaurant and understand words from other people.
A crowd is no longer a buzz of sound; it is made up of words I can understand. If you’re concerned about your hearing and are considering Cornerstone Audiology, don’t hesitate another minute. Go to the pros and get your life back!!!
- William W.
My first impression of Cornerstone was like we were old friends. I was very impressed
It was a long time back that I knew I was not able to hear the higher pitches. The biggest concern was cost and how much maintenance would be involved. Another concern was that I spent most of my time outdoors and wondered if the hearing aids could handle the abuse, which they have.
My wife was already a patient, so I didn’t have any concerns about going to Cornerstone for the first time. My first impression of Cornerstone was like we were old friends. I was very impressed.
They take very good care of us. Very accommodating and work with us in every way possible. Again… they treat us like family.
Wearing hearing aids, I did not realize that I had learned to read lips! I have mine connected to the phone, and it really helps to hear things the first time.
Cornerstone Audiology will treat you like family. I’m not sure why I was so stubborn and delayed as long as I did. There is no good reason to wait.
- Daniel S.
My hearing aids have affected my life positively, especially in meetings and large groups
I gradually realized that I was not understanding comments, particularly in meetings, and began to think I had a hearing challenge.
My first impression of Cornerstone Audiology was how friendly and caring the doctors and staff were.
My hearing aids have affected my life positively, especially in meetings and large groups. Watching TV with streaming sound maintains peace at home.
What I would say to somebody that is concerned about their hearing and is considering Cornerstone Audiology is that it is the right place to go. They will make you happy you did.
- Pat B.
Their aids have really helped me and are now an essential component of my life!
I first realized I had a hearing challenge about five years ago. I had been to a different practitioner and bought a hearing aid for my left ear and it did absolutely no good at all.
My first impressions of Cornerstone Audiology were that they were very friendly, communicative, understanding and helpful.
Their aids have really helped me and are now an essential component of my life!
My advice to anyone concerned about their hearing would be to go for it! You have nothing to lose and a whole lot to gain!
- Austin H.
I can now hear! It’s a joy to sit in a restaurant and understand words from other people
Whilst teaching Geology I noticed that I could not understand certain foreign students who spoke perfect English but with an accent. I realized that I was reading lips instead of hearing.
My first impressions of Cornerstone Audiology were that they were professional and very organized.
I can now hear! It’s a joy to sit in a restaurant and understand words from other people. A crowd is no longer a buzz of sound, it is made up of words I can understand.
I would say to anybody that is concerned about their hearing and is considering Cornerstone Audiology, don’t hesitate another minute, go to the pros and get your life back!!!
- Walfred W.
They can expect a truthful evaluation and sound advice
I would rate my experience with Cornerstone Audiology a perfect 10. The moment I first realized something was off with my ears was when I had trouble hearing in group settings. Prior to reaching out to the clinic, I didn’t have any concerns; I was just wondering if it was finally time to get my hearing checked.
My first impression of Cornerstone Audiology was that they were very professional, and I had also received good recommendations from friends who had visited them before. While I didn’t end up getting hearing aids, I do plan to have my hearing checked again in a year.
I believe others should definitely go and get evaluated, as they can expect a truthful evaluation and sound advice from the staff.
- Jan
I wholeheartedly recommend Cornerstone Audiology for anyone's hearing needs
I would rate my experience with Cornerstone Audiology a 10. The moment I first realized something was wrong with my ears was when my husband and I started having to ask each other repeatedly to repeat what we were saying. Initially, I assumed he was the one with the hearing issue, thinking he was just mumbling. When I heard about a free screening offered at work, I decided to take the test, thinking it would give me evidence the next time my husband insisted he didn’t mumble. To my surprise, the screening revealed that I had significant hearing loss.
Before reaching out to Cornerstone Audiology, I was worried about potentially needing hearing aids that were visible to everyone around me. As the oldest person in my work group, the thought of wearing something that would emphasize the age gap concerned me. However, my first impression of Cornerstone Audiology was quite positive. The office was beautifully appointed, and the people there were friendly and welcoming. I felt the exam was thorough, and the doctor was knowledgeable and kind.
If I had to wear hearing aids, my initial thought was to choose the completely in-the-ear-canal type for their invisibility. However, during the examination, I learned I needed a different type of hearing aid that wouldn’t obstruct the functioning parts of my ear. I ultimately selected an over-the-ear style that matches my hair color, which made my concerns about visibility less substantial. I was pleasantly surprised when my dental hygienist didn’t even notice my hearing aids until I asked if I needed to remove them for my yearly dental x-ray.
The impact of wearing hearing aids has been remarkable. Sounds are so much brighter and clearer now; I hadn’t realized how dull and muffled they had become for me. It still amazes me just how different the world sounds when I take my hearing aids off before bed compared to having them on throughout the day. I believe it’s very important for everyone to have their hearing tested so that any potential loss can be addressed early.
I wholeheartedly recommend Cornerstone Audiology for anyone’s hearing needs; I found them to be professional, helpful, caring, and extremely responsive to my needs and concerns.
- Camille P.
You can be assured of satisfaction regardless of whatever is needed
I would rate my experience at Cornerstone Audiology a 10. The moment I first realized something was up with my ears happened when someone spoke to me, and I found myself misinterpreting the words they said.
I had left another hearing business because they appeared to care more about money than addressing my hearing problems. When I arrived, I immediately felt positive about my first impressions, sensing a genuine focus on my needs.
Since getting hearing aids, I have noticed much improved hearing in my daily life. You can be assured of satisfaction regardless of whatever is needed.
- Dub S.
Cornerstone have shown themselves to be caring and compassionate
I would rate my experience with Cornerstone Audiology as a 10. While I don’t specifically remember the first moment I realized I might have a hearing challenge, I am aware that my biggest concern has been missing important information from my surroundings and the potential health issues that hearing loss can exacerbate.
Before contacting Cornerstone, I did have some concerns about the cost of hearing aids, but thankfully, they assisted me in finding funding options. From my very first visit, the personnel at Cornerstone have shown themselves to be caring and compassionate, continuing to provide friendly and knowledgeable information throughout my journey.
The impact of my hearing aids on my life has been significant; being able to hear most of the voices around me is incredibly important. To anyone considering this path, I would say go for it! The help is there and will always be available.
- Lyn W.
My life has significantly improved—I no longer miss out on group conversations
I would rate my experience with Cornerstone Audiology a 10. I first realized something was up with my ears about 2 to 4 years ago when I could no longer hear conversations clearly. Fortunately, I didn’t have any preconceived fears or concerns before reaching out for help.
My first impression of the clinic was very positive; it’s a nice facility with welcoming people. Since I began using hearing aids, my life has significantly improved—I no longer miss out on group conversations. To anyone who might be hesitant, I would highly recommend that you go get tested.
- Roger
“Escucho mejor que nunca en mi vida”
Mucha gente notó la diferencia porque al principio decían: “Antes gritábamos y no podías oír, y ahora no tengo que gritar”.
El servicio ha sido fantástico. Cuando vine aquí, me habéis tratado con mucha amabilidad. Estoy muy agradecido con todos ustedes.
Has hecho un gran trabajo cuidándome. Hay gente que nos ayuda con el español. A veces vamos a otros lugares y no puedes comunicarte. Así que aquí, desde el momento en que ves a la recepcionista hasta que te atienden, el médico también habla español, muy bien español.
Cuando vengas, te tratarán con amabilidad de la misma manera que yo.
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