With the health and wellbeing of our patients being our number one priority at Cornerstone Audiology, the decision has been made to temporarily close our doors next week (March 23rd through the 27th) in the best interests of our patients and our team. The timeframe for this closure will be re-evaluated at the end of each week to determine when it will be safe to re-open.
Although face-to-face appointments will not be available for your safety, ensuring our patients are well cared for and are supported is incredibly important to us.
That’s why we’re introducing three ways to continue to receive our award-winning level of service.
1. Hearing Health Hotline
During the challenges presented by COVID-19, we’re opening a hearing health hotline from 8am – 5pm, Monday through Friday.
This hotline has been set-up to help our community and ensure that if you have a question, a problem or need our help in any way, then you have a hearing professional a phone call away.
2. Curb-Side Support
If your hearing technology needs repairing or you have any form of emergency with your devices, then a service will be available where you will be able to park in our parking lot at our Lubbock office or pull up in front of our Big Spring office and a member of our team will collect your devices, repair them and return them to you.
This means that you do not have to leave your vehicle, and you’ll receive your repaired hearing devices (that have been fully sanitized).
Before visiting or driving to us, please call our hotline to schedule a time-slot.
We will not be visiting Snyder this week and will keep you informed of our next availability there
3. Emergency Appointments
If you have an emergency that requires one of our hearing professionals, then under special circumstances, we will do all we can to help.
With the office door being locked during this period, please call us to discuss the emergency and a decision will be made based on circumstances to how we can best help.
Nothing matters more to us than our patients, you are family to us and during this tough time, please know that you can rely on us like family.
If there’s anything that we can do, please know that caring for your wellbeing is the most important thing to us.
You may also email us at firstname.lastname@example.org
All of our love,
Dr. Julie Hubik and the Cornerstone Audiology team.