Lubbock ☎ : 806-687-4327                Snyder ☎ : 325-284-3221

Lubbock ☎ : 806-687-4327 
Snyder ☎ : 325-284-3221

Buying Hearing Aids from Costco Vs. Cornerstone Audiology – What’s the Difference?

05/28/2023 | Hearing Aids, Local News, Patient Resources, Technology

With a Costco just a few miles away from our main office in Lubbock, we regularly receive phone calls asking:

“What’s the difference between buying hearing aids from you compared to buying them from Costco?”

With so many important differences, this article will help you make an informed decision on who is the right option for you and who you should partner with to achieve better hearing.

What’s the Biggest Difference? Hearing Aids vs. Hearing Care

What makes this comparison difficult is that, fundamentally, Cornerstone Audiology does not “sell” hearing devices; we sell hearing healthcare.

From caring for the hearing health of over 10,000 people in West Texas, we have learned that hearing aids are just one piece of the puzzle of achieving better hearing. The most important aspect of achieving better hearing is ensuring that you are working with the right team of experts.

From the importance of comprehensive testing and verification measurements to ensuring that the hearing technology delivers the best outcome… then the ongoing care, support, adjustments, and continuous amendments to always ensure you are achieving the best results.

Making a decision to address your hearing loss is the first step

Comparing Costco and Cornerstone Audiology

To help you understand the key differences, we have developed a comparison chart to share the truthful benefits of choosing both Costco and Cornerstone Audiology.

The first distinction is that Cornerstone offers comprehensive hearing assessments, while Costco offers “free hearing tests to determine if you could be helped by a hearing aid.”

Costco vs. Cornerstone

Assessing Your Hearing Health

A comprehensive hearing assessment goes through multiple steps to check all areas of your hearing health, ensuring that a hearing challenge isn’t the result of a more serious medical condition. Exact hearing thresholds and word understanding are obtained, ruling out cerumen impaction and middle ear fluid as temporary causes for hearing loss.

Audiologists are trained to understand when a medical referral is necessary and our network of colleagues in our communities is vast, ensuring that the patient receives the best care and their overall health is our priority.

Warranty Comparison and Costs

With similarities in our repair warranties and loss and damage warranties, either way you’ll have the peace of mind of knowing how long you are covered if your hearing devices stop working, need replacing, or are damaged. We both offer three-year repair warranties, and Cornerstone offers a three-year loss and damage warranty compared to Costco’s two-year loss and damage warranty.

However, Costco is the cheaper solution with their Kirkland Signature 9s available for $1119.99, which is very different from the investment required to receive the award-winning care of Cornerstone Audiology.

The Convenience Factor

When it comes to convenience, Cornerstone is proud to offer virtual appointments, live assistance, and curbside hearing aid service. This allows you to receive care, support, and attention without having to come into our office. Through the latest technology and a team of Doctors of Audiology, programming, and support can happen via live video calls, and curbside appointments mean that you can receive drive-up support from the comfort of your vehicle.

Maximizing Your Benefits

Although Costco is the cheaper solution when paying out of pocket, you may find that Cornerstone’s payment plans or managed insurance benefits are a better option for you. This means that we’re able to maximize your insurance benefits on your behalf and break your payments into monthly, quarterly, or annual payments.

Customer Satisfaction

Finally, according to surveys dated May 24, 2023, Costco hearing aid center received 3.6 out of 5 stars on, whereas Cornerstone Audiology is rated 5 out of 5 by 249 people on Google Reviews.

Making the Choice That’s Right for You and Your Needs

In summary, whether you decide to work with Cornerstone Audiology or Costco, making the decision to address your hearing challenges is such an important first step.

Both options are right for some people and not others—we understand it is your decision and value is different for different people.

If you have any questions or need any clarification, you can request a callback on this page, or you can call us at 806-687-4327. Also, feel free to email me directly at I am always happy to help.

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Dr. Julie Hubik, Au.D., CCC-A - Doctor of Audiology & CEO

Dr. Hubik is the owner and founder of one of West Texas' most trusted and professional hearing providers, Cornerstone Audiology. She received her bachelor of science degree in communication disorders as well as her doctorate of audiology from Texas Tech University Health Sciences Center (TTUHSC). In her youth, Dr. Hubik became interested in helping people with a hearing loss to communicate more effectively and therefore pursued a degree in this field. Dr. Hubik was born and raised in Anton, Texas, and appreciates working with the people of West Texas. She and her team are proud to serve the hearing needs of their community.

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