Curbside Appointments

A Rapid Solution for Contact-Free Hearing Care

 

The way we live our lives is vastly different from before the COVID-19 outbreak. Everyday social situations have changed, as people try to halt the spread of the virus.

One simple solution that the team at Cornerstone Audiology devised in response to the pandemic was Curbside Appointments. This let patients receive a range of treatments and essential resources from the safety and security of their private vehicles.

Since it was launched, Curbside Appointments have become a valued service  at Cornerstone. Doctors of Audiology have helped people in our community to gain access to excellent hearing health care services, just like in the clinic.

This success means Curbside Appointments are here to stay – an approach that will enhance Cornerstone Audiology’s duty to every patient well into the future.

What are Curbside Appointments?

In a snapshot, a Curbside Appointment is no different from any other drive-through style experience. But Cornerstone Audiology provides expert hearing care – not burgers and fries!

Some of the services the team can provide include:

  • Hearing aid clean and check
  • Smartphone pairing
  • Hearing aid fitting
  • Hearing aid adjustment
  • Hearing test

Patients just need to remain in the comfort of their vehicle, and the team will work hard to assist them as quickly as possible.

Schedule a ‘Curbside Appointment’

  • Eldon Cox Avatar
    Eldon Cox

    Very prompt! very professional! This is my first curbside service experience, I completely understand why there would be an outside service, fantastic work!

  • Ruth Vincent Avatar
    Ruth Vincent

    5 Stars for the Cornerstone Audiology team and their curbside service.

  • Donna. J Avatar
    Donna. J

    Very attentive service during my curb side appointment!

  • Edith Muncy Avatar
    Edith Muncy

    I found the curbside service, very convenient and accommodating!

  • B J Boyd Avatar
    B J Boyd

    The cubside service is Great!

  • Angela Gonzalez Avatar
    Angela Gonzalez

    5 stars for Cornerstone's Curbside Service

  • Marian Giles Avatar
    Marian Giles

    The curbside service with Cornerstone Audiology was good, the staff could not have done anything to improve the service.

  • Linda Richards Avatar
    Linda Richards

    A great service!

  • Ellen Wilson. Avatar
    Ellen Wilson.

    Service was fast and efficient amid the Covid-19 pandemic. I really enjoyed your innovative idea for employee face masks with the visible mouth for us hearing impaired folks! I appreciated the offer of water/soft drinks while my husband and I had to wait in the car. I'm always pleased with service and staff when I visit.

  • Ron Roger Avatar
    Ron Roger

    It would always be good to go in when it's 100 degrees out, but I understand. This works great!

  • Bill Foster Avatar
    Bill Foster

    The curbside service is always good! Under the conditions we are in, you're all doing a great job, 5-stars!

  • Jeff Vyda Avatar
    Jeff Vyda

    An amazing service, the staff at my curbside service were very helpful and patient.

  • Dr. Sam Ayers Avatar
    Dr. Sam Ayers

    The cornerstone staff was efficient and responsive, they addressed my concerns (serviced my hearing aids) and had me back on my way in a short amount of time thank you!

  • Carl Cope Avatar
    Carl Cope

    The curbside service was very prompt, with a 6-minute fix and a beverage was a plus, there is nothing that could be improved.

  • David. B Avatar
    David. B

    5 Stars for Cornerstone's Curb Side Service!

  • Lloyd Whetzel Avatar
    Lloyd Whetzel

    5 Stars for Cornerstone's Curbside Service.

  • Robin Overland Avatar
    Robin Overland

    The curbside service was very helpful and staff was very polite (and sweet)!

  • David Crawford Avatar
    David Crawford

    The curbside service was perfect for me!

  • Frankie Firenza Avatar
    Frankie Firenza

    Excellent curbside service! Nothing I would change.

  • Michael Coke Avatar
    Michael Coke

    The curbside service was great! Keep up the great work!

  • Trudi Owen Avatar
    Trudi Owen

    Amazing service! Thank you so much for your kindness!

  • Keith Hewett Avatar
    Keith Hewett

    Under the current circumstances, the curbside service is very good! It was right outside and they offered me a cold drink! Thank you for servicing my hearing aids, very courteous!

  • Bert Lance Avatar
    Bert Lance

    The ladies are very friendly and very professional!

How Does It Work?

Most patients choose to book a Curbside Appointment in advance, so they can be served at a time that is most convenient for them.  But this isn’t a necessity. You can also drive-up and simply wait to be served, or drop off your hearing devices and come back later to pick them up.

Curbside Appointments are available at all 3 of our locations.

Once you arrive at one of our offices, call that location, and share which vehicle you are in with the front desk. A member of the team will then assist you as quickly as possible.

Outstanding hearing care has never been so easy to obtain.

 

Frequently Asked Questions

Q: How Does a Hearing Test in My Car Work?

Patients have come to expect a standard procedure during a hearing test, where they enter a sound booth and listen to different noises. However, it is possible to conduct hearing tests in different environments. Cornerstone Audiology now has the capacity to test people during Curbside Appointments.

 Patients just need to put on a pair of noise-cancelling headphones. They then use a sanitized tablet to take part in the step-by-step test.

After the assessment is complete, patients get the results immediately, and their doctor of audiology can then give precise information about the status of their hearing.

Q: What’s the Average Wait Time?

The average wait time for those who attend pre-booked Curbside Appointments is less than two minutes. All you need to do is phone through to the office, and a member of the team will come and meet you.

For those who come without an appointment, there’s a chance that your wait could be slightly longer. But the team at Cornerstone Audiology will work hard to serve you as soon as possible. 

Q: Can Others Be in The Car with Me?

You’re more than welcome to bring loved ones with you to Cornerstone Audiology. However, no one can leave the vehicle during an appointment.

 

How Do You Schedule a Curbside Appointment?

Curbside Appointments are ideal for anyone who wants quick and effective treatment, without any physical contact.

All you need to do is call the office where you are located or complete the form on this page, and the team will find a time that’s best for you.